Zimbrick Buick GMC Eastside Testimonials

Customer Reviews & Testimonials | Zimbrick Buick GMC Eastside | Madison, WI
Zimbrick Buick GMC Eastside dealership in Madison, WI
Zimbrick Buick GMC Eastside · Madison, WI · Since 1992

What Our Customers Are Saying

Over three decades of honest, transparent car buying and service on the east side of Madison. Read what drivers from across Dane County have to say about us.

Why Customers Choose Us

Thirty-Plus Years on the East Side. Here Is What That Looks Like in Practice.

Zimbrick Buick GMC Eastside has been at High Crossing Boulevard since 1992, long before that part of Madison became what it is today. In that time, the Zimbrick family has stayed independent, stayed local, and stayed focused on two brands that reward that kind of patience: Buick, for buyers who want genuine luxury without the pretense, and GMC, for drivers who want a truck or SUV built to actually do something. What customers find when they arrive is a dealership that has been doing this long enough to get the details right.

  • Buick and GMC shoppers often arrive having done their research, and our sales team meets them there. Out-the-door pricing is available online before anyone sets foot in the showroom, and the no-haggle approach means the number you see is the number you pay.
  • The 13-bay service center handles everything from Sierra HD maintenance to Enclave warranty work, staffed by Master Certified Technicians who specialize in these vehicles specifically. Complimentary loaners, a climate-controlled drive-in lane, and a car wash with every visit are standard, not upsells.
  • Reviewers consistently single out the tenure of the staff. Many of the advisors and technicians customers mention by name have been here for years, and that continuity shows up in the quality of the work and the ease of the conversation.
  • The dealership's two Best of Madison Gold Awards, for both Best Auto Dealer and Best Auto Service, were voted on by Madison residents. That distinction carries more weight here than any manufacturer plaque because it comes from the same community the team lives and works in.
1992
Year Founded in Madison
13
Service Bays
Gold
Best of Madison Award Winner
Frequently Asked Questions

Questions About Zimbrick Buick GMC Eastside

What is it like buying a Buick or GMC at Zimbrick Buick GMC Eastside? +
Customers consistently describe a low-pressure process anchored by out-the-door pricing that is available online before they ever visit the showroom. The sales team is familiar with both brands in depth, so whether you are cross-shopping a Buick Enclave against a GMC Acadia or configuring a Sierra HD for a specific work application, the conversation tends to be more consultant than salesperson.
How long has Zimbrick Buick GMC Eastside been part of the Madison community? +
The dealership has been at its High Crossing Boulevard location since 1992, making it one of the longer-tenured franchised dealerships on Madison's east side. It operates as part of the Zimbrick Automotive Group, which has roots in Madison stretching back more than 50 years and has remained family-owned throughout.
What do customers say about the service department? +
The 13-bay service center draws praise for a few things in particular: the climate-controlled drive-in reception, which makes a real difference during Wisconsin winters; the availability of complimentary loaner vehicles; and the fact that technicians are Master Certified specifically for Buick and GMC. Reviewers frequently mention the same advisors and technicians by name across multiple visits, which reflects the tenure and stability of the service staff.
Has Zimbrick Buick GMC Eastside won any local awards? +
Yes. The dealership is a Best of Madison Gold Winner for both Best Auto Dealer and Best Auto Service. Those distinctions are voted on by Madison-area residents rather than selected by a manufacturer or industry organization, which makes them a meaningful reflection of how the community actually feels about doing business here.
Does Zimbrick Buick GMC Eastside offer financing, and is it competitive? +
The finance team handles same-day approvals and works across a range of credit profiles. GMC and Buick both run manufacturer incentive programs that the team can layer in alongside dealership financing options. College graduate and military discount programs are also available for qualifying buyers. Reviewers tend to describe the finance experience as straightforward rather than drawn out.
How do I leave a review for Zimbrick Buick GMC Eastside? +
The most visible place is Google. Search for Zimbrick Buick GMC Eastside and select "Write a review" on the Business Profile. Reviews there feed directly into what future customers see when they are deciding where to shop or service, and the team reads them closely. DealerRater and Cars.com are also options if you prefer those platforms.

Ready to Experience Zimbrick Buick GMC Eastside?

5402 High Crossing Blvd, Madison, WI 53718 · Serving Sun Prairie, DeForest & Dane County